State Farm® Insurance Agent Bob D Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Hutchinson
June 23, 2026
"They are quick to answer calls and always are helpful!"
Julie Crawford
June 14, 2026
"Cari was very helpful in updating my insurance and explaining changes. Not only is she knowledgeable and professional, she is warm and friendly as well."
angie sillanpaa
June 11, 2026
"Marti is absolutely awesome. When I first switched to State Farm she made it absolutely painless. I’ve dealt with some companies that were quite difficult before. She was patient in answering all my questions and quick to get me a much better rate. I’ve had to make changes a few times and she is always right on top of getting back to me and getting those changes made in the same day. She has been so fantastic that I recommended her to my son. She also had him all taken care of and saving enough to buy a brand new 2026 in just a few hours. He was also very pleased with how easy she made it for him. She is great and greatly appreciated."
Trevor Johnson
June 1, 2026
"I set up my insurance through Cari, and the process could not have gone any smoother! She was very helpful, to the point, and to top it all off very sweet and kind! I would recommend State Farm waukee to anybody looking for insurance!"
Kelly Smith
May 20, 2026
"While we ultimately decided to stay with our existing insurance provider due to tenure, Cari was very helpful, prompt in answering questions, and very friendly with service. Thank you for taking the time to assist us, and perhaps we can do business together in the future!"
Lisa Wilson
April 27, 2026
"Cari was very easy to work with and super accommodating!"
Tim Henningsen
April 10, 2026
"I worked with Cari to get my insurance switched to their agency and she was very friendly and helpful. I’d recommend this agency to anyone looking to get State Farm insurance."
Donny Howard
April 7, 2026
"Bob Smith and staff have really helped me through not only my Car insurance but also home insurance. They are there with any questions I have and always get back to me promptly. Very much appreciate State Farm and all they have done for me."
Diane Walker
March 6, 2026
"Abby is always working to help me solve problems with the other people’s insurance ."
Bailey Jarboe
March 4, 2026
"Cari help set up our policy and made the process quick & easy"
hunter tritch
February 24, 2026
"Abby was awesome to work with she helped me change over my policy from my previous provider and saved me some money on top of it!"
Lauren Joiner
February 19, 2026
"Gosh! I can't believe I haven't left a review before now! I've had all my policies over the years with Bob and his team! They are all amazing to work with, super friendly, knowledgeable, and will take the time to explain things if you have questions. They also don't judge you if you're a serial procrastinator about updating your odometer readings.
I've been with them for at least 15 years. Bob & his crew are the low-maintenance, low-pressure, cool neighbors we all want...AND they text!
Thanks Bob! (& Brittany!)"
Alyssa Skaala
February 18, 2026
"Bob and his staff have been the best to work with since day 1. Knowing you’re being taken care of and that they are always ready to assist, it has been extremely comforting and stress free!"
Gary Althaus
February 16, 2026
"Cari was very patient with me as we worked through the process of discussing insurance coverage options as I struggled with accessing my current insurance coverage via my computer. She was a pleasure to work with."
Dyco Wyaj
February 14, 2026
"Cari was extremely helpful, and took the time to explain all of my questions and "what if" inquiries...
What started as an estimate on a potential new car ended up saving me half of what I was paying. If you're considering anything it doesn't hurt to ask.
Thanks again for your help, Cari"
John Nickell
January 30, 2026
"Bob and his staff are easy, to work with, knowledgable, and friendly! And they are always available when needed!!!"
Mitchell Hackett
January 28, 2026
"Worked with them on several policies. Bob and his team did a fantastic job and were prompt and transparent."
"Mitchell, Thank you for the positive review! We appreciate you trusting State Farm and our office with your auto and home insurance. Thank you again. Bob "
Shawnford Beezley
January 19, 2026
"Meets all of my insurance needs, special shoutout to Cari who's been my main contact for several years!"
"Shaany, Thank your for the Five Star review of our office and trusting us with your insurance needs! We appreciate your business. Thanks Bob "
Tammy Le
January 2, 2026
"Bob and his team always do fantastic job"
"Tammy, thank you for the positive review of our office we really appreciate it! We look forward to helping you with all your insurance needs. Thanks Bob "
Cindy Allen
December 16, 2025
"Very friendly, helpful, prompt and efficient Customer Service. This office is a pleasure to do business with."
"Cindy, Thank you for your confidence in the Bob Smith insurance Agency in Waukee, Iowa. We look forward to working with you on all your insurance and financial service needs. Thank You Bob "
jenna sutter
December 15, 2025
"Left my previous insurance supplier of 14 years after talking to Marti and Bob. They were so beyond helpful and were able to not only lower my rate, but increase my coverage. So glad I gave them a call."
"Jenna, Thank you for your review and for choosing the Bob Smith State Farm agency in Waukee for your insurance needs. We truly appreciate your business. Thank You Bob "
Amanda Price
November 11, 2025
"I always appreciate that my needs & questions are taken care of quickly! They've been wonderful to work with for my home & auto insurance needs."
"Amanda, Thank you for your kind words! We appreciate you trusting the Bob Smith State Farm Insurance office in Waukee with your insurance needs. Thank You Bob "
Marcus
November 10, 2025
"Bob and his team have been very good to me and my family. They have always been very helpful. You never want to have to use their services, but when bad things happen, they're the ones you want. Shout out to Kat for keeping me on my toes as well. Keep up the great work."
"Marcus, Thank you for being a long time customer, we appreciate your business. I agree Kat does a great job along with the rest of the team thank you for the five star review!
Thanks Bob "
Lindsey Bass
November 10, 2025
"I have had a great experience with the team! They were all very nice, helpful, and know what good customer service is!"
"Lindsey, Thank you for the kind words I'm glad we were able to take care of your insurance needs and thank you for the five star review!
Thanks Bob "
Shelden Geary
October 10, 2025
"Literally Love them they’re so friendly, nice, caring, and helpful couldn’t ask for better team to help assist me!"
"Shelden, Thank you for the five star review! We appreciate the kind words and you being a loyal customer of State Farm and our office, Thanks Bob "