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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Schneller

November 11, 2025

5  out of  5
rating by Amanda Schneller
"I always appreciate that my needs & questions are taken care of quickly! They've been wonderful to work with for my home & auto insurance needs."
We responded:
"Amanda, Thank you for your kind words! We appreciate you trusting the Bob Smith State Farm Insurance office in Waukee with your insurance needs. Thank You Bob "
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Marcus

November 10, 2025

5  out of  5
rating by Marcus
"Bob and his team have been very good to me and my family. They have always been very helpful. You never want to have to use their services, but when bad things happen, they're the ones you want. Shout out to Kat for keeping me on my toes as well. Keep up the great work."
We responded:
"Marcus, Thank you for being a long time customer, we appreciate your business. I agree Kat does a great job along with the rest of the team thank you for the five star review! Thanks Bob "
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Lindsey Bass

November 10, 2025

5  out of  5
rating by Lindsey Bass
"I have had a great experience with the team! They were all very nice, helpful, and know what good customer service is!"
We responded:
"Lindsey, Thank you for the kind words I'm glad we were able to take care of your insurance needs and thank you for the five star review! Thanks Bob "
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Shelden Geary

October 10, 2025

5  out of  5
rating by Shelden Geary
"Literally Love them they’re so friendly, nice, caring, and helpful couldn’t ask for better team to help assist me!"
We responded:
"Shelden, Thank you for the five star review! We appreciate the kind words and you being a loyal customer of State Farm and our office, Thanks Bob "
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Kane Koeneke

October 2, 2025

5  out of  5
rating by Kane Koeneke
"I cannot even begin to tell you how much I appreciate Marti Benson! Marti is the most thoughtful person / insurance agent I have ever had the pleasure to work with in this field. My mom recommended her to me and I am so grateful that she did. She was patient and helped me through all of my questions in switching over from another provider to State Farm now. Even found me more ways to save. She does not disappoint! So if you are going to be working with State Farm, you absolutely HAVE to go with Marti Benson! Thank you again and again!"
We responded:
"Kane, Thank you for the five Star review! I agree Marti does a Great job at explaining coverages and helping people find the best options for their insurance needs. We appreciate your business. Thanks Bob "
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Madison Bendt

October 1, 2025

5  out of  5
rating by Madison Bendt
"Brittany M. has all 5stars from me here!!!!! I enjoyed the whole process she explained things so well very easy to talk to just all around great experience!!! Thanks gurl!!"
We responded:
"Madison, Thank you for the five Star review! We appreciate your confidence in our office and glad you had a good experience with our office. Thanks Bob "
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Lany Herselius

September 22, 2025

5  out of  5
rating by Lany Herselius
"I have had nothing but positive interactions with the Bob Smith State Farm insurance company. His staff is so helpful and has been able to help me with any questions I have. I highly recommend them!!"
We responded:
"Lany, Thank you for the five Star review and the kind words for our office! We appreciate your business and look forward to working with you in the future. Thanks Bob "
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James Sindelar

September 18, 2025

5  out of  5
rating by James Sindelar
"Marti , was superior in customer service. She answered all questions and completed my requests in a very timely manner. Definitely a asset to the Agency."
We responded:
"James, Thank you for the five star review! I'm Glad you had a good experience and Marti was able to help you with your insurance needs. We appreciate your business. Thanks Bob "
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Cheyenne Beavers

September 2, 2025

5  out of  5
rating by Cheyenne Beavers
"Extremely nice and helpful staff! Love using them for my insurance!"
We responded:
"Cheyenne, Thank you for the kind words and the five star review! We really appreciate your business and look forward to working with you in the future. Thanks Bob "
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matthew smith

August 29, 2025

5  out of  5
rating by matthew smith
"Marti Benson is my agent. She is literally the most attentive agent I have ever had; responding quickly to all of my asks. If you looking for great service at affordable prices this is the place to be ."
We responded:
"Matthew, Thank you for the kind words for Marti, I agree she does a great job. Glad she was able to take good care of you, we appreciate your business. Thanks Bob "
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James Shrops

August 18, 2025

5  out of  5
rating by James Shrops
"Fantastic! Helpful and friendly!"
We responded:
"James, Thank you for your confidence in our office. We really appreciate the five Star review! Thanks Bob "
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Ron Shaffer

August 11, 2025

5  out of  5
rating by Ron Shaffer
"Been doing business with this agency for years. Very helpful. Highly recommend!"
We responded:
"Ron, Thank you for the five Star review! We appreciate your business and look forward to serving your insurance needs in the future. Thanks Bob "
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Zoey Kay

August 10, 2025

5  out of  5
rating by Zoey Kay
"Britney was very helpful with switching our car and home and also getting us life insurance!"
We responded:
"Thank you Zoey, we appreciate your confidence in our office! Thanks Bob "
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Savannah Honts

August 8, 2025

5  out of  5
rating by Savannah Honts
"Don’t know how many years I’ve been with these guys now but they are always fantastic, easy to work with and great pricing!!"
We responded:
"Thank You Savannah for the five Star Review! We appreciate your kind words and look forward to working with you in the future. Thanks Bob "
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Karen Dluhos

August 8, 2025

5  out of  5
rating by Karen Dluhos
"I had a situation come up this summer. Kathryn Mueller was exceptional!! She was a steady reassuring guide as I had to navigate uncharted water. Bob Smith has put together a great team- I highly recommend!"
We responded:
"Karen, Thank you for the positive review. I'm glad Kat was able to help you with the claim process, we appreciate your confidence in our office! Thanks Bob "
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Hope Johnson

August 7, 2025

5  out of  5
rating by Hope Johnson
"Kat was absolutely amazing! Thank you for everything!"
We responded:
"Hope, thank you for the positive review! We appreciate it. Thanks Bob "
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Brotha Gray

August 7, 2025

5  out of  5
rating by Brotha Gray
"Jake wasn’t there but an office with hard working ladies help me get through my first 3way fender bender and it’s going swimmingly best crew I know around and it always smells nice"
We responded:
"Glad you had a good experience with our office! Accidents are never fun but Kat and our team do a great job of helping people through the process. Thank you for the five star review! Bob "
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Robin Black

August 7, 2025

5  out of  5
rating by Robin Black
"I had a great experience. I really enjoyed Kat Mueller. She was friendly, informative, and helped me with all my questions. Will definitely be recommending to my friends and family."
We responded:
"Robin, Thank you for the positive review of our office, we really appreciate it. Please let us know if there is anything more we can help with. Thank you Bob "
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Brooke D

August 7, 2025

5  out of  5
rating by Brooke D
"Kat was so kind and helpful when speaking with her!"
We responded:
"Brook, Thank you for the kind words, I agree Kat does a great job at helping people. Thank you again for the five star review! Bob "
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IVF 8899

July 22, 2025

5  out of  5
rating by IVF 8899
"Very friendly team !"
We responded:
"I'm glad you had a good experience with our office! We really appreciate the five star review, Thank You Bob "
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Jessica McFarland

June 24, 2025

5  out of  5
rating by Jessica McFarland
"Kat is always so kind, helpful and efficient! Thank you for all you do to make things easier on your clients!"
We responded:
"Jessica, I'm glad you had a good experience with our office, I agree Kat does a great job. Thank you for the confidence in our team. Thanks Bob "
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Tiffany Briggs

June 23, 2025

5  out of  5
rating by Tiffany Briggs
"Such awesome staff! No matter if I call the office or send emails to the representatives for assistance; they are always attentive, helpful, and super friendly to work with!!!"
We responded:
"We’re happy to hear that our team has been there for you with attentive and friendly service, Tiffany. Thank you for sharing your experience! -Bob"
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Jeff Tade

June 19, 2025

5  out of  5
rating by Jeff Tade
"Marti Benson is awesome, great to work with. Smooth and easy no headaches. Thanks Marti"
We responded:
"Jeff, I'm glad everything went smoothly when working with Marti in our office! We appreciate the five star review! Thanks Bob "
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Tina Hill DeGood

June 19, 2025

5  out of  5
rating by Tina Hill DeGood
"Marty Rocks!!! Thank you State Farm for saving us money on insurances while still providing the best coverage."
We responded:
"Tina, Thank you for the five star review! We really appreciate you trusting us for guidance with your insurance needs. Thanks Bob "
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Steve Peterson

June 5, 2025

5  out of  5
rating by Steve Peterson
"Very friendly, quick, and easy. Saved money over last company I was with."
We responded:
"Steve, Thank you for the kind words I'm glad our team was able to take good care of you. We appreciate your business! Thank You Bob Smith"