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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Fox

David Fox

May 2, 2025

5  out of  5
rating by David Fox
"Cari was amazing helping me get my car and motorcycle insured. Very helpful and made it easy."
We responded:
"David, I'm glad to hear Cari did a good job for you. Thank you for your confidence in our office, we look forward to helping you with all your insurance needs. Thanks Bob "
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Krista Sheppard

May 2, 2025

5  out of  5
rating by Krista Sheppard
"Bob D Smith State Farm Agency has taken care of my insurance needs for 2 1/2 years. I spoke to Cari in the office this week. She is such a sweetheart! They always explain my coverage and rates and give me plenty of time to think everything over. No rush! I am retired and on a tight budget. I called a broker to see if I could find a cheaper rate. The gal at the brokerage said she could not beat my current rates. After I spoke to her, I received an email with my new Bob D Smith State Farm Agency rates. I was very delighted to see my rates had significantly gone down!! Thank you!!"
We responded:
"Krista, Thank you for the positive review of Cari and our office. I agree with you Cari does a great job and is very good at explaining all your options. Thank you again for your confidence in our team. Thanks Bob "
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Haley Venema

May 1, 2025

5  out of  5
rating by Haley Venema
"I’ve been with them for years and Bob and his agents are always so friendly and helpful!"
We responded:
"Haley, Thank you for your kind words and the five star review of our office we really appreciate it! We look forward to helping you with your insurance needs in the future. Thanks Bob "
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Lisa Mcclintick

April 30, 2025

5  out of  5
rating by Lisa Mcclintick
"Super helpful, kind and caring people!!!"
We responded:
"Lisa, Thank you for your positive feedback of our office. We really appreciate the kind words! Thank You again Bob "
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Kate Steffen

April 30, 2025

5  out of  5
rating by Kate Steffen
"State farm has been extremely helpful and very pleasant in department ever since the accident. I appreciate everyone for all their help. Thankyou"
We responded:
"Kate, Thank you for the five star review! We are here to help you, epically after an accident please don't hesitate to reach out if you need anything more from our team. Thank You Bob "
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Second Chance Project

April 28, 2025

5  out of  5
rating by Second Chance Project
"The staff at this office are wonderful to work with. I haven’t ever had a bad experience with them and they also help me with my policies but also the policies for my sons! Thank you for all you do."
We responded:
"Thank you for the kind words, we appreciate your confidence in our office. Thanks Bob "
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Bigman

April 24, 2025

5  out of  5
rating by Bigman
"Marty was so helpful and so nice she is a wonderful person and very, very helpful. I do highly recommend that if you need insurance, she will help you out to the fullest and try to get you the best deal that the computer will let her and just an all-around awesome person to deal with."
We responded:
"Thank you for the kind words! I'm glad Marti was able to take good care of you on your insurance needs. Please feel free to reach out if you need anything else. Thanks Bob "
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Jayhon Nasrat

April 23, 2025

5  out of  5
rating by Jayhon Nasrat
"Excellent agent , every time I call them they are very nice and friendly."
We responded:
"Jayhon, Thank you for the kind words we appreciate your confidence in our office. We look forward to working with you in the future. Thanks Bob "
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Mary Ostring

April 1, 2025

5  out of  5
rating by Mary Ostring
"I would like to thank our State Farm insurance agent for her compassion and willingness to assist us in obtaining homeowners and auto insurance coverage. I have never worked with anyone as patient, kind and helpful, making this an awesome experience. I would highly recommend State Farm to anyone wanting good insurance coverage at a reasonable price."
We responded:
"Mary, thank you for the kind words, I'm glad Marti was able to take good care of you on your insurance needs. We look forward to working with you in the future. Thanks Bob Smith "
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Eric Drew

March 7, 2025

5  out of  5
rating by Eric Drew
"I was in need of new insurance and really was not looking forward to the hassle it entails. Then I met Marti and she absolutely cleaned house with the entire process. Not only was the service unparalleled from the other places I queried, the quote I received was lower than I was expecting. I would HIGHLY recommend her. She was so friendly throughout the whole process, worked around my schedule and made everything easy as pie!"
We responded:
"Eric, I'm glad Marti was able to do a good job for you with your insurance needs. We really appreciate the kind words. Thanks Bob "
Profile photo of Zane Black

Zane Black

March 4, 2025

5  out of  5
rating by Zane Black
"Kat is incredibly detail oriented and very efficient! Has helped me a number of times with navigating the insurance world. The entire staff is knowledgeable, friendly, patient, and welcoming!"
We responded:
"Zane ,Thank you for the kind words! We appreciate the positive feedback of our office and look forward to helping you in the future. Thanks Bob "
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Jane Minton

March 4, 2025

5  out of  5
rating by Jane Minton
"We have been customers at State Farm with Bob Smith and staff for 25 years for our farms, home and autos. They are continually helpful, fair and knowledgeable. We are lucky to have found this office for all of our insurance needs!"
We responded:
"Jane, We appreciate the kind words! Thank you for being a long time customer, we look forward to serving your insurance needs in the future. Thanks Bob "
Profile photo of Eileen Mueller

Eileen Mueller

March 3, 2025

5  out of  5
rating by Eileen Mueller
"I had the pleasure of working with the Kat and Carie at this State Farm office. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to answer my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Eileen, Kat and Cari do a great job, I agree. I'm glad they were able to help you and appreciate you trusting our office with your insurance needs. Thank You Bob "
Profile photo of Carol Jones

Carol Jones

March 2, 2025

5  out of  5
rating by Carol Jones
"Marti went above and beyond!! Very professional and answered all my questions. Everyone I encountered there was awesome!"
We responded:
"Thank you for the wonderful feedback! I’m so glad Marti could go above and beyond to help you and answer all your questions. It’s nice to hear you had a positive experience with everyone you encountered. If you ever need anything else, feel free to reach out! -Bob "
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Ronda Stapleton

February 14, 2025

5  out of  5
rating by Ronda Stapleton
"This State Farm office has been so helpful and full service! I work with Marti when I reach out, but everyone I have had contact with is always helpful, kind, informed, and friendly. I recommend them to friends and family! Great rates and great people."
We responded:
"I really appreciate you taking the time to share your experience! It’s great to hear that Marti and the team have been able to assist you. Thank you for recommending us to your friends and family—your support means a lot. If you need anything further, don't hesitate to reach out! -Bob"
Profile photo of Bree Madison

Bree Madison

February 11, 2025

5  out of  5
rating by Bree Madison
"I have had insurance through them since I was 16. Always super nice, friendly and very helpful."
We responded:
"Thank you for your continued support over the years! I'm so glad to hear that our team has been friendly, helpful, and there for you. It’s a pleasure to have you as a Good Neighbor, and we look forward to helping you for many years ahead. If you have any questions, please don't hesitate to reach out! -Bob "
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Giang Vuong

February 11, 2025

5  out of  5
rating by Giang Vuong
"Amazing customer service with Marti and Abby. You're in good hand with them! Really recommend for all homeowners."
We responded:
"Thank you for the wonderful feedback! I’m so glad to hear that Marti and Abby were able to take care of you. They go above and beyond for our Good Neighbors! Your recommendation is greatly appreciated, and if you need anything further, don't hesitate to reach out! -Bob "
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Victoria Owens

February 7, 2025

5  out of  5
rating by Victoria Owens
"Carrie is the ABSOLUTE BEST! She helped get me what I wanted and need and everything was organised and ready to pick up the very next day!!! I love her and I think not only will she be my State Farm connection at Bob Smith agency, she will be my FRIEND! Thank You with ALL MY HEART!"
We responded:
"Victoria, Thank you for your confidence in our office! Cari does do a great job in our office I agree. Thank you for your business we appreciate the opportunity to help with all your insurance needs. Thanks Bob "
Profile photo of Becky

Becky

February 5, 2025

5  out of  5
rating by Becky
"Best insurance agent we have ever had! The staff is very professional, and also very friendly. We were new to their office while our new home’s construction was being completed. Bob made sure everything was set up correctly to insure our new home. When I had an auto accident, I called Bob and he arranged a tow truck to pick me up and had the claim started by the time I got to the collision center (all the while making sure I was okay physically and emotionally). They are great!"
We responded:
"Becky, Thank you for the kind words. We really appreciate your business and are always here to help with any of your insurance needs. Looking forward to working with you in the future. Thanks Bob "
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james graf

December 26, 2024

5  out of  5
rating by james graf
"Great staff!"
We responded:
"Thank you James for the complement! Our team does a great job of helping customers with all their insurance needs, we appreciate your kind words. Thanks Bob "
Profile photo of Nolan Regenwether

Nolan Regenwether

December 24, 2024

5  out of  5
rating by Nolan Regenwether
"This a very well run office full of helpful people. I would highly recommend them."
We responded:
"Thank you Nolan for your confidence in our office. We really appreciate the kind words and look forward to helping with any insurance needs in the future. Thank You Bob "
Profile photo of Kelsey Everett

Kelsey Everett

December 16, 2024

5  out of  5
rating by Kelsey Everett
"Cari was super friendly and helpful! She hooked me up with some car and life insurance very quickly. Truly a pleasure to work with! :)"
We responded:
"Thank you Kelsey for your confidence in our office. Glad to hear that Cari did a nice job for you. We look forward to working with you in the future. Thanks Bob "
Profile photo of Shari Lambert

Shari Lambert

December 10, 2024

5  out of  5
rating by Shari Lambert
"While gathering quotes for insuring our new home, a friend recommended Marti Benson and State Farm Insurance. What began as an apples-to-apples comparison between the possible insurers soon transitioned to spotlighting a true professional. Marti distinguished herself above the rest through prompt communication, listening to our needs and concerns, and providing solutions that worked for us at the right price. Marti Benson made finding an insurer enjoyable and thereby achieved my highest recommendation."
We responded:
"Thank you for your wonderful feedback, Shari! I’m glad to hear that Marti was able to provide you with the professional service you needed and help you find the right coverage for your new home. If you have any questions or need further assistance, feel free to reach out! -Bob "
Profile photo of Robert Lambert

Robert Lambert

December 10, 2024

5  out of  5
rating by Robert Lambert
"Marti Benson was professional, knowledgeable, and put together a very competitive quote that we could not resist. I give Marti five stars."
We responded:
"Thank you Robert, we appreciate your confidence in Marti and our office. Please feel free to reach out to us on any of your insurance needs. Thank You Bob Smith "
Profile photo of Emily Skirvin

Emily Skirvin

December 4, 2024

5  out of  5
rating by Emily Skirvin
"Marti was very helpful setting up my renters insurance. Great customer service and was always available to answer my questions."
We responded:
"Thank you for your feedback, I'm glad to hear Marti was able to assist you with setting up your renters insurance and answer your questions. If you need anything else in the future, feel free to reach out. -Bob"