Skip to content
Profile photo of a State Farm Agent named: Bob D Smith

State Farm® Insurance Agent Bob D Smith

5 out of 5 average rating (77 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Owens

Victoria Owens

October 7, 2023

5  out of  5 rating by Victoria Owens
"Carrie is the ABSOLUTE BEST! She helped get me what I wanted and need and everything was organised and ready to pick up the very next day!!! I love her and I think not only will she be my State Farm connection at Bob Smith agency, she will be my FRIEND! Thank You with ALL MY HEART!"
Profile photo of lilyleia78


July 21, 2023

5  out of  5 rating by lilyleia78
"Cari was quick and friendly. She made the process super easy. I appreciate the great service"
Profile photo of Randy Woods

Randy Woods

July 7, 2023

5  out of  5 rating by Randy Woods
"Marty gets it done not in weeks or days but hours every time I've needed something done she jumps on it and it gets done. Thank you guys so much for excellent customer service."
Profile photo of Leslie Brownfield

Leslie Brownfield

July 7, 2023

5  out of  5 rating by Leslie Brownfield
"Staff is great! Always so helpful and they do the best to save me the most money!"
Profile photo of Bob Swigert

Bob Swigert

June 30, 2023

5  out of  5 rating by Bob Swigert
"Great personal service."
Profile photo of Brittany Ross

Brittany Ross

June 6, 2023

5  out of  5 rating by Brittany Ross
"I have been a State Farm customer many years and I will continue to choose them for my insurance. Cari has always provided excellent customer service! The State Farm apps make payments and claims easy too."
Profile photo of Tracy Spackman

Tracy Spackman

June 3, 2023

5  out of  5 rating by Tracy Spackman
"I recently found this office because of its high reviews, and my experience with them has confirmed that the high reviews are warranted! Their agents and office personnel are very friendly, professional, and helpful. Cari spent a lot of time providing me with several different auto policy quotes and patiently answered my many questions. I’m very happy we switched insurance carriers. I feel like we have professionals on our side!"
Profile photo of Jacob Kammler

Jacob Kammler

May 16, 2023

5  out of  5 rating by Jacob Kammler
"Cari was fantastic in helping me set up a policy. Not pushy at all, very quick in getting answers to my questions and also helped me get a great price when bundling renters and auto insurance!"
Profile photo of Christina Schmitt

Christina Schmitt

May 11, 2023

5  out of  5 rating by Christina Schmitt
"I have had great experiences with State Farm. Their customer service is excellent. They are never pushy and will instead, share their thoughts and give you your options on certain policies. Also, they knew I had paid to have my car towed when the battery died and they called me several times to make sure I turned the receipt in so I could be reimbursed. I highly recommend State Farm Insurance!"
Profile photo of Peyton Magnusson

Peyton Magnusson

May 5, 2023

5  out of  5 rating by Peyton Magnusson
"Cari is so helpful. 5 stars in customer service and meeting customer needs. I feel heard every time I talk to her, and that's rare these days. Thank you cari!"
Profile photo of Gàyle Çollins

Gàyle Çollins

April 28, 2023

5  out of  5 rating by Gàyle Çollins
"Sheena did a wonderful job going over our policy and helping see where we might need extra coverage. Thanks!"
Profile photo of Thomas Picray

Thomas Picray

April 14, 2023

5  out of  5 rating by Thomas Picray
"Professional. Accommodating. Very receptive to my needs. Patient with my questions. Best insurance agent I’ve ever had!"
Profile photo of Diandra Harden

Diandra Harden

April 6, 2023

5  out of  5 rating by Diandra Harden
"Cari is AWESOME!!!!!! I contacted her to get quotes and she had a policy ready with reasonable rates in about an hour! Get y'all a Cari at State Farm...customer service=STELLAR If you are looking for a new company I highly suggest Bob D Smith State Farm Agent in wAUKE...BE SURE TO ASK FOR CARI!!!!!"
Profile photo of Caleb Cork

Caleb Cork

March 29, 2023

5  out of  5 rating by Caleb Cork
"I have been working with a the Bob Smith office since moving to Waukee in 2005. I am thankful that this office has positioned our family to have the correct amount of coverage and is proactive by reviewing our coverage on a yearly basis."
Profile photo of Cruz Venegas

Cruz Venegas

March 28, 2023

5  out of  5 rating by Cruz Venegas
"Easy to work with, quick turnaround times."
Profile photo of Gaurav Sachdeva

Gaurav Sachdeva

March 28, 2023

5  out of  5 rating by Gaurav Sachdeva
"Dear Cari, I am writing to express my gratitude for your exceptional service during my recent auto insurance purchase. Your knowledge and expertise made the process seamless and stress-free. You helped me choose the right policy for my needs, were always available to answer my questions, and provided me with affordable pricing. I appreciate your outstanding customer service and attention to detail. Thank you for making this experience a positive one. Cheers"
Profile photo of Adam Bugbee

Adam Bugbee

March 25, 2023

5  out of  5 rating by Adam Bugbee
"Great service and a wide range insurance products available!"
Profile photo of Jon Mitchell

Jon Mitchell

March 17, 2023

5  out of  5 rating by Jon Mitchell
"The staff at Bob Smith's office is awesome. Cari even assisted in finding me a new agent when I needed to move to another state. She truly demonstrated "good neighbor" actions. I would definitely recommend them for all your insurance needs as they provide information and answer questions without forcing you to buy something."
Profile photo of P Rogers

P Rogers

March 9, 2023

5  out of  5 rating by P Rogers
"The staff at Bob D. Smith State Farm Insurance is professional and courteous. They take the time to listen and assist with business best practice. A special thank you to Marni for her kindness and assistance today."
Profile photo of Glen Johnson

Glen Johnson

February 28, 2023

5  out of  5 rating by Glen Johnson
"I have been with Bob since 2006 for all my insurance needs and now my oldest son has them and they have been great. Cari is the Best"
Profile photo of Kiersten Aught

Kiersten Aught

February 27, 2023

5  out of  5 rating by Kiersten Aught
"Cari from State Farm is TOP TIER. Super responsive, super kind, and super honest! She is super knowledgeable about literally everything and always get me and my family the best deal!! I will recommend her forever!!"
Profile photo of Marie Pibal

Marie Pibal

February 27, 2023

5  out of  5 rating by Marie Pibal
"State Farm …. Bob Smith and his staff are reliable caring people who make me feel I am well insurance protected . Always polite and helpful!"
Profile photo of Marilyn Klein

Marilyn Klein

February 22, 2023

5  out of  5 rating by Marilyn Klein
"Phenomenal service from Bob, office assistant and claims department! So very thankful that State Farm has me covered in all areas of life! Thanks, State Farm!!!!"
Profile photo of Laura Romano

Laura Romano

February 9, 2023

5  out of  5 rating by Laura Romano
"Been with this team since I was a teenager! They are always personable and professional. Marti has always been so helpful! Great group would recommend to anyone!"
Profile photo of Maria Rodriguez

Maria Rodriguez

February 7, 2023

5  out of  5 rating by Maria Rodriguez
"As always very good, and knowledgeable.."