State Farm® Insurance Agent Bob D Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Drew
March 7, 2025
5
out of
5
rating by Eric Drew
"I was in need of new insurance and really was not looking forward to the hassle it entails. Then I met Marti and she absolutely cleaned house with the entire process. Not only was the service unparalleled from the other places I queried, the quote I received was lower than I was expecting. I would HIGHLY recommend her. She was so friendly throughout the whole process, worked around my schedule and made everything easy as pie!"
We responded:
"Eric, I'm glad Marti was able to do a good job for you with your insurance needs. We really appreciate the kind words. Thanks Bob "
Zane Black
March 4, 2025
5
out of
5
rating by Zane Black
"Kat is incredibly detail oriented and very efficient! Has helped me a number of times with navigating the insurance world. The entire staff is knowledgeable, friendly, patient, and welcoming!"
We responded:
"Zane ,Thank you for the kind words! We appreciate the positive feedback of our office and look forward to helping you in the future. Thanks Bob "
Jane Minton
March 4, 2025
5
out of
5
rating by Jane Minton
"We have been customers at State Farm with Bob Smith and staff for 25 years for our farms, home and autos. They are continually helpful, fair and knowledgeable. We are lucky to have found this office for all of our insurance needs!"
We responded:
"Jane, We appreciate the kind words! Thank you for being a long time customer, we look forward to serving your insurance needs in the future. Thanks Bob "
Eileen Mueller
March 3, 2025
5
out of
5
rating by Eileen Mueller
"I had the pleasure of working with the Kat and Carie at this State Farm office. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to answer my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Eileen, Kat and Cari do a great job, I agree. I'm glad they were able to help you and appreciate you trusting our office with your insurance needs. Thank You Bob "
Carol Jones
March 2, 2025
5
out of
5
rating by Carol Jones
"Marti went above and beyond!! Very professional and answered all my questions. Everyone I encountered there was awesome!"
We responded:
"Thank you for the wonderful feedback! I’m so glad Marti could go above and beyond to help you and answer all your questions. It’s nice to hear you had a positive experience with everyone you encountered. If you ever need anything else, feel free to reach out! -Bob "
Ronda Stapleton
February 14, 2025
5
out of
5
rating by Ronda Stapleton
"This State Farm office has been so helpful and full service! I work with Marti when I reach out, but everyone I have had contact with is always helpful, kind, informed, and friendly. I recommend them to friends and family! Great rates and great people."
We responded:
"I really appreciate you taking the time to share your experience! It’s great to hear that Marti and the team have been able to assist you. Thank you for recommending us to your friends and family—your support means a lot. If you need anything further, don't hesitate to reach out! -Bob"
Bree Madison
February 11, 2025
5
out of
5
rating by Bree Madison
"I have had insurance through them since I was 16. Always super nice, friendly and very helpful."
We responded:
"Thank you for your continued support over the years! I'm so glad to hear that our team has been friendly, helpful, and there for you. It’s a pleasure to have you as a Good Neighbor, and we look forward to helping you for many years ahead. If you have any questions, please don't hesitate to reach out! -Bob "
Giang Vuong
February 11, 2025
5
out of
5
rating by Giang Vuong
"Amazing customer service with Marti and Abby. You're in good hand with them! Really recommend for all homeowners."
We responded:
"Thank you for the wonderful feedback! I’m so glad to hear that Marti and Abby were able to take care of you. They go above and beyond for our Good Neighbors! Your recommendation is greatly appreciated, and if you need anything further, don't hesitate to reach out! -Bob "
Victoria Owens
February 7, 2025
5
out of
5
rating by Victoria Owens
"Carrie is the ABSOLUTE BEST! She helped get me what I wanted and need and everything was organised and ready to pick up the very next day!!! I love her and I think not only will she be my State Farm connection at Bob Smith agency, she will be my FRIEND! Thank You with ALL MY HEART!"
We responded:
"Victoria, Thank you for your confidence in our office! Cari does do a great job in our office I agree. Thank you for your business we appreciate the opportunity to help with all your insurance needs. Thanks Bob "
Becky
February 5, 2025
5
out of
5
rating by Becky
"Best insurance agent we have ever had! The staff is very professional, and also very friendly. We were new to their office while our new home’s construction was being completed. Bob made sure everything was set up correctly to insure our new home. When I had an auto accident, I called Bob and he arranged a tow truck to pick me up and had the claim started by the time I got to the collision center (all the while making sure I was okay physically and emotionally). They are great!"
We responded:
"Becky, Thank you for the kind words. We really appreciate your business and are always here to help with any of your insurance needs. Looking forward to working with you in the future. Thanks Bob "
james graf
December 26, 2024
5
out of
5
rating by james graf
"Great staff!"
We responded:
"Thank you James for the complement! Our team does a great job of helping customers with all their insurance needs, we appreciate your kind words. Thanks Bob "
Nolan Regenwether
December 24, 2024
5
out of
5
rating by Nolan Regenwether
"This a very well run office full of helpful people. I would highly recommend them."
We responded:
"Thank you Nolan for your confidence in our office. We really appreciate the kind words and look forward to helping with any insurance needs in the future. Thank You Bob "
Kelsey Everett
December 16, 2024
5
out of
5
rating by Kelsey Everett
"Cari was super friendly and helpful! She hooked me up with some car and life insurance very quickly. Truly a pleasure to work with! :)"
We responded:
"Thank you Kelsey for your confidence in our office. Glad to hear that Cari did a nice job for you. We look forward to working with you in the future. Thanks Bob "
Shari Lambert
December 10, 2024
5
out of
5
rating by Shari Lambert
"While gathering quotes for insuring our new home, a friend recommended Marti Benson and State Farm Insurance. What began as an apples-to-apples comparison between the possible insurers soon transitioned to spotlighting a true professional. Marti distinguished herself above the rest through prompt communication, listening to our needs and concerns, and providing solutions that worked for us at the right price. Marti Benson made finding an insurer enjoyable and thereby achieved my highest recommendation."
We responded:
"Thank you for your wonderful feedback, Shari! I’m glad to hear that Marti was able to provide you with the professional service you needed and help you find the right coverage for your new home. If you have any questions or need further assistance, feel free to reach out! -Bob "
Robert Lambert
December 10, 2024
5
out of
5
rating by Robert Lambert
"Marti Benson was professional, knowledgeable, and put together a very competitive quote that we could not resist. I give Marti five stars."
We responded:
"Thank you Robert, we appreciate your confidence in Marti and our office. Please feel free to reach out to us on any of your insurance needs. Thank You Bob Smith "
Emily Skirvin
December 4, 2024
5
out of
5
rating by Emily Skirvin
"Marti was very helpful setting up my renters insurance. Great customer service and was always available to answer my questions."
We responded:
"Thank you for your feedback, I'm glad to hear Marti was able to assist you with setting up your renters insurance and answer your questions. If you need anything else in the future, feel free to reach out. -Bob"
Travis Lahvic
October 17, 2024
5
out of
5
rating by Travis Lahvic
"Absolutely. A wonderful trustworthy, affordable insurance company. Highly recommend this company to others."
We responded:
"Thank you for your wonderful review, Travis! We’re so glad to hear you trust us with your insurance needs. Your recommendation truly means the world to us! -Bob "
Ahymad Lee
September 30, 2024
5
out of
5
rating by Ahymad Lee
"Kat had phenomenal customer service and found us a customized plan that satisfied our needs."
We responded:
"Hi Ahymad, thank you for your review! I’m glad to hear that Kat was able to assist you and find a plan that suited your needs. Our goal is to provide a good experience for our Good Neighbors. If you have any further questions or need help down the line, feel free to reach out. -Bob "
Jordan Smith
September 28, 2024
5
out of
5
rating by Jordan Smith
"Exceptional service. Friendly, knowledgeable staff."
We responded:
"Hi Jordan, thank you for your feedback. I’m glad to hear that you found our staff helpful and knowledgeable. Your input is important to us. If you have any questions or need assistance, just let us know! -Bob "
Gregory Gladfelder
September 28, 2024
5
out of
5
rating by Gregory Gladfelder
"Bob and company are always fantastic to work with and that is the reason we stay with their agency even though we have moved away from Waukee"
We responded:
"Hi Gregory, I appreciate your thoughtful feedback. It’s nice to know that you’ve enjoyed working with us and that you’ve chosen to remain with us despite your move. The feeling is mutual and we're glad to have you as a Good Neighbor! If you need anything or have any questions, feel free to reach out! -Bob"
Jessica Lynn
September 27, 2024
5
out of
5
rating by Jessica Lynn
"These amazingly hard working agents have gone above and beyond to meet ALL of my insurance needs and a decent cost, they are there for me at the drop of a hat, I highly recommend this team for all of your insurance needs!!"
We responded:
"Hi Jessica, thank you for your feedback! I’m glad to hear that our team has been responsive to your insurance needs and that you found our service helpful. We appreciate your recommendation. If you ever need assistance or have questions, just reach out! -Bob Have a great weekend! "
Elizabeth Adrianse
September 27, 2024
5
out of
5
rating by Elizabeth Adrianse
"This office is great! Marti is the best! She personally reaches out if I haven’t submitted my drive safe and save information. She understands that life is busy and gives nice reminders. When we signed up she went into great detail with the policies and prices. Compared with previous insurance too."
We responded:
"Hi Elizabeth, thank you for your review! I’m glad to hear that Marti has been helpful in reminding you about your Drive Safe and Save information and that she gave detailed information about the coverage and prices. If you have any questions or need assistance, feel free to reach out! -Bob "
Vashara Newton
September 27, 2024
5
out of
5
rating by Vashara Newton
"Everyone here is totally awesome. They are beyond helpful in every way. Have been with state farm for many years now and couldn't be more satisfied."
We responded:
"Hi Vashara, I appreciate your kind words! It’s nice to know that you’ve had a positive experience with our team over the years. We’re happy to have you as a Good Neighbor and are always here to help, so if you ever need anything, don’t hesitate to reach out. -Bob "
Tiffany Briggs
August 22, 2024
5
out of
5
rating by Tiffany Briggs
"Such awesome staff! No matter if I call the office or send emails to the representatives for assistance; they are always attentive, helpful, and super friendly to work with!!!"
We responded:
"We’re happy to hear that our team has been there for you with attentive and friendly service, Tiffany. Thank you for sharing your experience! -Bob"
Tanja Mckinney
August 22, 2024
5
out of
5
rating by Tanja Mckinney
"Great friendly staff. Quick and easy"
We responded:
"Tanja, We appreciate the kind words and will continue to do our best to give great service to those who trust us with their insurance needs. Thank you Bob "